"Thank you, thank you...a million times THANK YOU for all the last minute accommodations this past weekend. The entire weekend was storybook, and the arrangements you made were no exception. If I ever need a service like this again, or if I ever know anyone who asks for a recommendation, I will be thrilled to put you guys at the top of the list!"
By: K.C. (May 4, 2010)
Excellent Service
"Joe, Andy, and Nikki were here when we were in a real bind. We urgently needed to have a rental car at 8 PM Saturday night and they really came through for us. The staff members that we interacted with were incredible and we were so grateful- only filling this out recognize them and the facilities excellent service!"
By: J.R. (4/1/11)
Great Stop...
"Had a great stop here for fuel and lunch. Kayla was extremely helpful, ordered lunch for us, set us up with crew car to pick up food, and provided water for our dog. Sandwiches from nearby Brother's pizza were great. This is service. Thanks!"
By: J.M. (July 4, 2011)
Once again Winner exceeds expectation
"Once again Winner exceeds expectation. The weekend crew was excellent. We wanted to leave late on Saturday evening and Joe and his wife came out to help. Not only had the AC been put in the hangar at no charge, but Joe's visit was at no charge. Joe found a hotel room for us (we had searched for 3 hours with no luck) and even called after we left Winner at 10 pm to make sure we were ok. I fly a lot and have great service at Atlantic, Signature, and countless other FBOs. But no one touches Winner. From the rental being brought out to the AC to the complementary soda, in 30 years of flying I'm speechless about this service. I'm a professor at a college in addition to flying professionally and I will use Winner as a Quality Service benchmark example. Thanks to Joe, the line, the office. Exceptional beyond belief is Winner!
"
By: M.B. (8/10/11)
Friendly and Helpful
"Employees are outstanding, professional and knowledgeable. Friendly and helpful."
By: J.N ()
Very Professional...
"Chad, Andrew, Kayla, and Anna were very professional, extremely accommodating as well as empathic"
By: D.M. ()
Service is always first rate...
"Winner staff is always thoroughly professional. This is why I keep coming back. The service is always first rate."
By: D.T. ()
GREAT Experience...
"I recently was headed to Oshkosh and was unfortunately stopped by thunderstorms for two days. I had the pleasure to meet and talk to your crew over those days. Kelly is a sweetheart! Don, Brian, Line guys, and the group were the best! VERY HELPFUL!!! Thank you for the GREAT experience."
By: M.S (August 10, 2009)
They absolutely live up to their name...
"We flew into YNG just before Winner Aviation closed. We had called ahead asking if they could reserve a hotel for us in the area. When we arrived they were waiting for us, gave us their courtesy car for the night and had directions printed out to the hotel! We received the same red carpet service when we came back the next morning. They went above and beyond the usual FBO service. As another writer said - they absolutely live up to their name."
By: H.B. (Sept. 7, 2009)
Outstanding Service...
"Outstanding service. Stopped on cross-country for fuel in a SEL. Line was efficient and friendly. CSR was cheerful and helpful. They represent everything that is good about GA. Well done! "
By: G.G. (October 11, 2010)
Red Carpet Treatment...
"We flew in to YNG yesterday, as a storm was moving through. Two members of the line crew came to meet us with umbrellas in pouring rain. They brought our rental car to the plane while we were registering at the desk and waited in the rain for me to return so that they could help load the luggage. Then, in case the thunderstorm dropped any hail they towed the plane into a hangar. After all of this when I attempted to tip them they said, tips are not necessary, we are here to serve. I've experienced some amazing service at FBO's but I would be hard pressed to say that any exceeded the attentiveness of the crew at Winner. They live up to their name. Thank you Winner Aviation."
By: R.C. (August 21, 2009)
Always Willing...
"Excellent accessibility of personnel. Good communication and feedback. Fair pricing and cost containment attitude toward repairs. Always willing to accommodate requests make the primary reasons we come to Winner for our maintenance. "
By: J.C. (Jan. 13, 2010)
Service very good, polite and reasonable...
"Came by last Saturday for the holiday weekend. Parked conveniently, courteous service. Asked where I wanted the aircraft and I left instruction that it be left out unless the weather got really bad. On Sunday night the weather did get bad, and they hangared the aircraft as requested. Thanks! Service very good, polite and reasonable."
By: P.S. (May 31, 2011)
Felt like I was at home..
"We stopped at Winner on our way to Oshkosh & what a great surprise this place was!! The staff is fantastic and they had discounted avgas to $3 a gallon for AirVenture fanatics!! My co-pilot and I had lunch in the pilot's lounge and relaxed in the comfortable recliners, and watched a little bit of a movie!! I felt like I was at home. Thank you Winner Aviation...We can't wait to come back!
"
By: E.C. (August 6, 2009)
Great Service...
"We flew into Winner on Sept. 27th a Sunday afternoon coming from the Cessna 195 annual Fly-In that weekend in St. Louis, MO. I did call ahead that morning and the service we received there was great! On the weekends, two young brothers run the place, Andy and Dave (I think), they were so nice. We had another C-195 fly in also, 10 minutes behind us. They gave us the crew car for the night, great dinner recommendations, we went to the Chop House. The young guys took care of both Cessna 195s with the greatest of care. They brought their fuel trucks down to the tie down section to block off heavy winds that were coming in that night from a storm. Both young gentlemen were so friendly and kind. We would stop there again anytime!"
By: R.G. (October 5, 2009)
I'll stop there again...
"I flew in there yesterday on a Veterans Airlift Command, Wounded Warrior flight and these guys are great. Nice, friendly service and gave me a nice discount on fuel of the flight. I'll stop there again!!! "
By: B.L. (May 11, 2011)
Such a Lucky Break...
"On a XC to Clinton, IA from back east we had to divert here due to wx. Such a lucky break! The linemen were fast, efficient, and genuinely friendly. Aaron, thanks so much for going above and beyond for our 152 'heavy.' We had a terrific experience all around. I should be so fortunate to ever find a place like Winner Aviation on such short notice again! "
By: M.S. (August 2, 2009)
Great Everything...
"Great communications, great organization, great work, great customer service. Best aviation maintenance experience I've had in 30 years in the business"
By: F.R. (July 24, 2009)
Quick...
"Stopped over on night cross country in C-152. Great line crew with fast service. Quick fill up and turn around. Will be back soon N95444"
By: S.H. (June 11, 2009)
Perfect
"You can't improve on "perfect!" Keep up the great service and professionalism. All and everyone at Winner are THE very Best! We don't want anyone else to mess with "our bird!""
By: G.S. (May 12, 2009)
Best Maintained FBO...
"Excellent service-we are on a flying tour of the US and this by far the best maintained FBO we have been at"
By: P.H. (July, 2011)
Always Exceptional...
"The staff you have at Winner Aviation is exceptional! From the engine and airframe mechanics to Avionics and Customer Service. I have been in Aviation maintenance for 25 years. Winner Aviation is the only facilty that has always met or surpassed our delivery needs. Thanks again for a quick turn and minimal down time!"
By: T.F. (April 19, 2009)
Provided personalized service...
"I was very impressed by the personal service. Being able to talk to the people who actually worked on the airplane instead of a supervisor is very good. "
By: D.H. (March, 2009)
A PLUS work at Winner...
"Keep up the good work and I will definitely use your company for future work. A work!"
By: J. S. (January, 2009)
Aircraft comes out looking like brand new...
"Aircraft was the cleanest I have ever received coming out of a 100 hour. "
By: B. M. (January, 2009)
High quality updates...
"Winner Aviation at YNG takes care of all our MRO activities. Our Turbo Commander 1000 TP has received a long list of high quality updates and great maintenance service over the years. They are not only a Turbo Commander service center but also a Honeywell TPE331 turboprop powerplant overhaul facility."
By: L.P. ()
Great Service...
"Always great service. I like Winner and recommend them."
By: R. M. (November, 2008)
The MRO facility of our choice...
"Winner Aviation at YNG (Youngstown OH) is the MRO facility of our choice. I've been using them for years. They are very experienced on the MU2 as well as the Honeywell TPE331 powerplants. Winner does a great job and their location is only about a half-hour of flying time from our BQR home base. Richard Shine ATP. Mitsubishi MU2 CEO Manitoba Corp. Lancaster NY As seen in: Professional Pilot, Vol 42 No 11 Pg. 92, November 2008 issue: MROs "
By: Richard Shine ()
They're always there no matter what...
"Whether routine or in a predicament, this crew is a pleasure to do business with. Anna is strong at keeping customers and Winner on the same page. Ron has gone out of his way to assist in several tough spots with our Commanders. "
By: D.A. (December, 2008)
Thanks again for the 1st rate service...
"Thanks for asking about that fuel controller. TAC-AIR did not ship it until today. They said it was buried in some other boxes and they screwed up.It went ground to your office. Thanks again for the 1st rate service on our fuel controller problem. Jeff Williams did an EXPERT job."
By: R.D. (May 2, 2007)
Haven't found anyone better...
"I haven't found anyone who can troubleshoot and fix TPE331-series engines better than Ron at Winner. "
By: L.P. (April 15, 2007)
Don't miss out...
"If you operate a TPE331 engine and don't use Ron Butler of Winner Aviation at YNG (Warren, Youngstown OH), you're missing out on over 30 years of TPE331 experience."
By: L.P. (April 15, 2007)
Overnight stay...
"We stayed overnight in Youngstown. I cannot express how efficient and nice the personnel were at Winner. This especially applies to the linemen. It was bitterly cold and winds were gusting to 30 knots, yet the linemen met my airplane and helped us unload our luggage and carry it inside (oh yeah, I was in a lowly PA-28 to boot). The airplane was quickly fueled and moved to sheltered ramp area out of the wind (they did not charge an overnight parking fee because we bought fuel). The next morning, a different lineman, saw us pull up in a taxi and rushed out to help us bring our luggage into the FBO. As we were getting our preflight items out of the way, he passed on some flight observations, from a pilot that had landed a few minutes prior to our arrival. It is nice to receive this kind of special attention. The airport facilities and FBO, makes utilizing KYNG pure pleasure. "
By: D.K.M. (March 5, 2007)
What a great experience...
"I had a great experience here. My aircraft was fueled very promptly, and I also got a ride to the hotel. The line guys were fantastic. "
By: A.S. (October 9, 2006)
It is always a pleasure...
"It is always a pleasure to visit with such good people as you have there, and to leave with confidence in the care you show, and the work that you do."
By: A.C. (Sept 22, 2006)
Pass along my appreciation...
"Perhaps you would pass along my appreciation to the maintenance department for their attention and care on my recent visit. In particular to ...Stan for his patient endeavors to balance our propellers on what was certainly a most windy Ohio Day!"
By: A.C. (Sept 22, 2006)
Outstanding Customer Service...
"On the way home from Oshkosh needed a quick turn around. The folks at Winner did a great job. Customer service there is first rate."
By: T.S. (July 30, 2006)
Great job taking care of all my needs...
"I flew my PA-28/235 into YNG and Winner did a great job of taking care of all my needs. My rental car was waiting for me as I exited the airplane and they couldn't have been nicer. I would not hesitate to use them in the future. "
By: D. G (July 23, 2006)
Lived up to their name...
"We stopped in to stay at the Avalon and visit family. The folks at Winner lived up to their name, helped us with the rental car and took good care of our wings."
By: R.C. (May 22, 2006)
Received excellent service...
"Flew a single engine Beech into Youngstown for a brief meeting and received excellent service from Winner. Jenna and Aaron are very good at customer service. Winner is the good choice here. "
By: M. G. (May 9, 2006)
Treated me like a King!
"I recently passed through Winner Aviation and they treated me like a King! A storm was coming and the staff pulled all aircraft on their ramp into the hangar for protection. While I was waiting for the weather to break they handed me the keys to a crew car and pointed me in the direction of a great diner. The weather never broke and I needed to spend the night, they made my hotel reservations and even gave me a lift getting there. Thanks to all the staff! "
By: K. H (April 12, 2006)
Very friendly and helpful...
"Visited Winner today on my first solo cross country as a student pilot. VERY friendly and helpful...WASHED MY WINDSHIELD! :) Thanks guys...(come visit 1G3 so I can return the favor) "
By: M.B. (April 11, 2006)
Should have gone there first...
"Tried the competition, they were out of fuel!!!! Went to Winner and should have gone there first. They were very professional and friendly. The one and only FBO in YNG. "
By: J. R. (Jan 18, 2006)
The best FBO experience...
"Absolutely the best FBO experience, staff was very professional and attentive, they handled my quick turn needs very smoothly. A for service! "
By: J. C. (Dec 3, 2005)
We made a good choice...
"We had a session with the FAA (at their request) and the subject came up of repairs. We told them Winner and they told us in effect that we made a good choice - offered unsolicited complimentary comments about your people and their competence."
By: F.M. (March 24, 2005)
We would have been sunk...
"Mike Meyer and I just needed to let you know how much your "people" have helped us with our airplane "incident." We would have been sunk without them and, undoubtedly, we would have ended up planeless."
By: F.M. (March 24, 2005)
Found the service outstanding...
"On 11/15/04 I stopped over night at YNG and Winner Aviation. I found the service outstanding and the folks very friendly. They found a room for us at a very reasonable rate and provided a ride to the hotel. The ground crew offered to put the plane in the hanger over night because of frost warning. Great service and hospitality. all this for the cost of a "top off". I recommend Winner to all other pilots and recommend we "top off" to support this service. "
By: R. B. (Dec 9, 2004)
Truly a good experience...
"We flew into Youngstown, August 11, 2005 and it truly was a good experience. The FBO greeted us with warm hospitality, fueled us up, cleaned our windows....excellent service!! We departed on the 17th of August, there was no tie down fee's and they gave us a courtesy ride to the Avalon hotel, which they also got discounted for us!! Winner Aviation is a Winner for us. We are looking forward to returning. "
By: R.G. (Aug 18, 2005)
Definitely use them again...
"Very accommodating. Transferred an Angel Flight patient here. No fees charged, even with no fuel purchase. They even let us take a crew car to go get something to eat. I will definitely use them again."
By: R. T. (Sept 7, 2005)
